Question 1 · Detection
Weak signals reach me early. We have real channels for bad news and emerging risk to surface before they become urgent — and people are rewarded, not punished, for raising them.
Question 2 · Preparedness
We have actually practiced. In the past year we've run scenario planning, a tabletop exercise, or a communication drill — not just written a plan and filed it.
Question 3 · Internal Steadiness
Under acute pressure, I can slow down internally even as the external pace accelerates — I respond as a stabilizing force rather than absorbing and transmitting the panic in the room.
Question 4 · Decision Architecture
We have a decision-making structure for crisis: clear non-negotiables, a hierarchy of priorities, a central coordination point, and defined escalation paths — so choices don't fragment under pressure.
Question 5 · Communication Tempo
In a crisis I communicate early and often — even when I don't yet have complete information — rather than going silent until I have all the answers.
Question 6 · Reality Plus Path
Our crisis messages pair honest reality with a clear path forward — and our leaders stay aligned on a single narrative, tone, and timing rather than sending mixed signals.
Question 7 · Recovery Discipline
We treat recovery as deliberately as response. After a hard stretch we debrief honestly, process the human cost, and capture what we learned — rather than rushing straight into the next initiative.
Question 8 · Trusted Counsel
I have trusted confidants — a coach, peers, or advisors — I can be fully candid with during high-pressure periods, without managing how it will be interpreted.
Question 9 · Personal Sustainability
Under sustained pressure I protect stillness and physical recovery — sleep, movement, brief pauses — rather than running on empty until something breaks.
Question 10 · Relational Equity
We have built genuine trust with key stakeholders — board, regulators, community, employees — during calm periods, so the relationships are strong before a crisis tests them.